What are your delivery charges?
Our standard flat rate charge of $10 covers packing and postage. All delivery charges will be shown at checkout.
When do you deliver?
Standard delivery is by courier, 3-5 working days of your order, with delivery between 9am and 5.30pm. If any products you’ve requested aren’t in stock, we’ll email you to let you know. (Costs shown are per delivery address, per delivery day.)
Where do you deliver?
We deliver to all postal areas in the contiguous US..
What if I’m not in when you deliver?
Deliveries are usually made on Mondays to Fridays, between 9am and 5.30pm. If the recipient isn’t in, our courier will leave a card confirming that they’ve tried to deliver your parcel.
What if only part of my order has arrived?
If there are any items missing from the order (as detailed in your order confirmation email), please contact customer services at firstname.lastname@example.org or phone us at 570-558-2273, so that we can sort this out for you.